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Leaseholders

If you own the lease to a property within a building that mhs homes owns the freehold to, you may find the following pages useful for understanding your rights and responsibilities of being a leaseholder.

If you have any queries related to your lease including service charges, repairs, major works consultations, maintenance of communal areas, complaints, ways to pay or selling your home, we hope you can find the answer to your queries in this section of the website. Otherwise please do not hesitate to contact us.

Contact Us

Telephone: 0845 113 3000
Email: post@mhs.org.uk 
Post: Broadside, Leviathan Way, Chatham, Kent ME4 4LL

Publications

For more details regarding your lease download a copy of your Leasehold Handbook (PDF 1.33MB)

Leaseholders receive a newsletter twice a year. Click here for the Latest Newsletter (PDF 413KB)

Resident Involvement

If you would like to have your say with mhs homes you can get involved by joining our Leaseholder Forum or Reading Panel which offers leaseholders the opportunity to express their opinions and take part in producing publications as well as having their say during policy and procedure changes that affect homeowners.

The most recent Leasehold Forum was held on 6th November at Broadside. To read the minutes of the meeting please click on the following link. Leasehold Forum Minutes (PDF 37KB).

mhs homes Estate Champions walk around their local estates on a regular basis and let us know about issues that are affecting their area. This allows mhs homes to respond quickly to any problems that are reported. If you are interested in the scheme and would like to find out more please call our Customer Engagement Co-ordinator on 01634 354260 or email involvement@mhs.org.uk 

Your Contact Information

Please keep mhs homes informed of your most recent contact details, especially if you are subletting your property. This ensures that we can contact you in case of an emergency and that you are receiving bills and any correspondence in relation to your property. Please click on the following link to download a contact information form, which can be returned to Broadside, Leviathan Way, Chatham, Kent, ME4 4LL. Leasehold Contact Information (PDF 70KB).